When can I purchase a web stream event?

You may subscribe to a web stream event at any time after the purchase links are made available. Links are made available 1 month prior to the event. Your subscription time will start from the date of purchase.


What if I have trouble with the web stream?

For tech support, please email This email address is being protected from spambots. You need JavaScript enabled to view it..
This email address is monitored by tech support during all conferences.

- Please DO NOT contact the hotel or conference center where the event is being held.
- Please DO NOT contact the CHM office.

Contact tech support directly via This email address is being protected from spambots. You need JavaScript enabled to view it..


How do I access the web stream after purchase?

  1. After purchase you may need to logout and login again to get the new subscription permission.
  2. Your purchased subscription will appear under the menu "Media > Webstream >" as a sub-menu item.

If you do not see your subscription(s) after you logout and login again, please email our tech support at This email address is being protected from spambots. You need JavaScript enabled to view it.. Include your user name, a contact phone number and the missing subscription item.


How many times can I watch it?

You may view the video as often as you like, day or night. Your access is based on a subscription, so please review the details of your subscription to determine how long you will have access after your purchase date.